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Home > Support
Service and Support

Flair offers world-class service and support. Our account managers, project managers, consultants, and support team take customer service to the next level--whether that means making an extra phone call, having an impromptu chat or working overtime hours.

You'll always receive a dedicated account manager who will check in to see how your projects are going and monitor the quality of our team's work throughout the lifetime of your engagement.

In addition, we offer several online tools that streamline project communication and collaboration, expedite bug and issue resolution, and ensure your continued satisfaction before, during and after your engagements.

Prospective Customers:
We make it easy for you to contact us about your upcoming projects. Tell us what you need via one of the methods below.

  • Request a quote from our sales team
  • Request a dedicated resource, such as a project manager, designer, developer, IA, content resource, or SEO and online marketing expert, for your temporary and staffing needs
  • Have one of our representatives contact you
  • Chat with one of our online representatives

 

Live Chat

 

Existing Customers:
Once your projects begin, we'll make it easy for you to find project information or deliverables and monitor progress.

  • Access project files, tasks, milestones and more in Basecamp, a web-based project sharing and collaboration tool
  • Request an enhancement, report an issue or ask a question in ZenDesk, an award-winning online help desk and issue tracking tool
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