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Our Team

Flair's management team has leveraged years of experience in the Web development industry for our clients. Find out more about our leadership team below.


President and CEO
Lisa Kirschner
Lisa Kirschner, Flair's founder and CEO, has over 18 years of experience in Web and software development. She has been a key player in the successful development and implementation of hundreds of IT projects for Fortune 500 companies, mid-sized companies, small businesses and startups. Her core competencies include project management, content management, information architecture and usabilty, and her clients have included Sears, McDonald's Corp., McGraw-Hill, Sportmart, vcapital, Zebra Technologies, Irwin Professional Publishing, NTC-Contemporary Publishing and others.

Ms. Kirschner is proficient in HTML, XHTML, CSS, Javascript, Coldfusion, PHP and content management systems such as Interwoven TeamSite, Vignette, Day Communique, Hot Banana, Joomla! and more. She has been featured in Business Week and has written for numerous publications, including the Chicago Tribune and Office.com. She received a bachelor's degree in Technical Communication from Iowa State University.

View Lisa Kirschner's LinkedIn profileView Lisa Kirschner's profile

View Lisa Kirschner's Background and Samples


Account Manager
Stephanie Heying Bach
Stephanie Heying Bach has over 12 years of business and consulting experience, including Internet strategy, content strategy and content management, Web marketing, usability testing and focus group facilitation and project management. She has extensive industry experience in retail, real estate, healthcare and sales, and holds a master's degree in Communication Science from Northwestern University. Her current and previous clients include: McDonald's, Walgreen's, Northern Trust, Caremark, HEB Grocery, American Medical Association, Cancer Treatment Centers of America, Christian Century magazine and Civitas Inititiative.

User Experience Lead
Stephen Jackson
Stephen Jackson is a user experience engineer with thirteen years of experience developing solutions for the software industry. Holding a Master's degree in Cognitive Psychology, he brings a wide breadth of academic knowledge as well as personal experience to every project he handles. Most recently, he spent four years with IBM as a lead usability engineer.

As a usability professional, Stephen brings a wide variety of testing and measurement skills to the table. He is proficient in use case, workflow and task analysis design and execution; usability testing methods (e.g., heuristic evaluations, competitive reviews, prototype testing, card-sorting, etc.); ethnographic study methodologies; and user-interface design skills. Stephen is adept at working to meet end user and business requirements, as well as the need to continually educate and promote usability within the corporate environment. He holds a Master's degree in Cognitive Psychology from New Mexico State University.